Moreover, it also gets bugged with an issue or two at regular intervals. As of now, various users have voiced their concern that YouTube Music isn’t able to load songs, rather it gets stuck at the buffering period. For others, the song load for the initial 10 seconds, and then it gets frozen. Going through all the reports, the issue seems to be only present while users were on their carrier data, there wasn’t an issue as such on WiFi. So one thing was pretty clear- the carrier network was conflicting with this app.
Digging deep into this issue, and is mostly happening with Sprint/T-Mobile users, and only on Android devices. Going even further, I found out that the issue is only present in the Chicago area. Joining all these dots, I found out that the issue stems from the way the APN profile has been configured. So making a few tweaks to the APN should be able to fix the issue of YouTube Music Not Loading Songs on Sprint/T-Mobile. And in this guide, we will show you how to do just that. Follow along.
YouTube Music Not Loading Songs on Sprint/T-Mobile
In order to rectify this issue, you will have to change the default APN Protocol to IPv4, from the current IPv6 or IPv4/IPv6. Here’s how it could be done: This should fix the issue of YouTube Music not loading songs on Sprint/T-Mobile. It’s still not clear as to why the app is having trouble establishing a successful connection with IPv6. Moroever, as far as the official stance on this matter is concerned, the developers are yet to acknowledge this issue, let alone give out any ETA for the rollout of a fix. As and when any of these two things happen, we will update this guide accordingly. In the meantime, the aforementioned workaround of choosing IPv4 as the APN Protocol is your best bet.
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